Luxury Tours and Holidays
Vietnam, Cambodia and China

We were fortunate to get a free upgrade to a Suite room so were very happy with the room. The hotel itself was very good and in a good location near the lake. The staff were very pleasant and helpful. Could not fault the hotel or the staff in any way and would not hesitate to stay there again. Thomas, Australia 

After researching Zephyr Hotel it lived up to my expectations in terms of room cleanliness and facilities. The hotel staff, particularly Reception and Doorman, were very friendly and extremely helpful. Location is excellent. This was our first experience in Vietnam and it was a very positive one. We would stay at Zephyr Hotel again.
Diane, Australia

Our Suite (room 605) was nice with own balcony and a view to the lake. But staying in the room was almost impossible because they where breaking down the 8th floor. It was like staying in the middle of construction site. Workers started every morning at 7 AM till evening. Resting during the day was not possible. Hotel management did not give any warning about this inconvenience nor apologize it. They should close the hotel during the construction work and not charge full price for the rooms. Deluxe room week before was quite small. You take shower in the bath tube where the water wasn't possible to empty. Hotel stuffs English was not too good.
Jari, Finland 

BOOOO very expensive, don't stay here unless you are a pretentious business client. Bourgeois hotel.
Peter, Estonia 

Good hotel, brilliant location, right next to Hoan Kiem. Nothing spectacular, but very well organised. Staff cheerful and welcoming. Evans, United Kingdom  

Friendly staff, great location (excellent upmarket restaurant right across the road)- also right across road from the lake. Good value for money - breakfast was excellent. Bathroom was however very tired. Michael, New Zealand 

Loved this hotel. Stayed in it first night in Vietnam and then went tripping around, couldn't wait to return to it on the last night in Vietnam. Everyone could speak fluent English and doormen where just absolutely brilliant. Everyone was really friendly and food was great too. Would definitely stay here again as location is great also. Samara, Australia

I really liked this hotel. The rooms were HUGE and very clean. Bathroom was also spacious. Breakfast was good. It is located in the Old Quarter practically next door the Hoan Kiem Lake. We were only here for 1 night and wanted to stay there again on our way out of Vietnam but unfortunately they were booked out. The staff were friendly and helpful. Kristin, Australia  

The Zephyr hotel upgraded us and we had a terrific time. The room was extremely comfortable. It is a wonderful boutique hotel with lake views and convenient to the French quater and Old quater of Hanoi. The breakfasts were generous and provided a great variety of different items to choose from. Jack, Australia

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